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CRYSTAL CARRIAGE  CONCIERGE

Accessibility Statement

Our Commitment to Excellence


Crystal Carriage Concierge is dedicated to providing a premium, inclusive digital experience for all our clients, including those with disabilities. We believe that luxury service should be accessible to everyone, and we are committed to ensuring our website reflects this standard of excellence.


Conformance Status


The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities.
Crystal Carriage Concierge is currently partially conformant with WCAG 2.1 Level AA. This means that while we strive for the highest levels of accessibility, some parts of our dynamic content or third-party booking tools may not yet fully meet the strictest technical standards.


Efforts to Support Accessibility


We have implemented the following measures to ensure the accessibility of www.crystalcarriageconcierge.com:

  • Keyboard Accessibility: We are optimizing our site to be fully navigable using a keyboard, ensuring all interactive elements are reachable.

  • Visual Structure: We maintain a logical heading hierarchy (H1 through H4) to provide a clear "map" of our services for screen reader users.

  • Alternative Text: Descriptive alt text is being added to our imagery to ensure the visual elegance of our brand is communicated to all users.

  • High Contrast: We monitor our color palettes to ensure a minimum contrast ratio of 4.5:1 for all text, ensuring clarity and readability.

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Known Limitations


Despite our commitment, we recognize that some areas of our site may have limitations:

  • Third-Party Booking Tools: We may use external platforms for scheduling or reservations; we cannot guarantee the full accessibility of these third-party elements.

  • Multimedia Content: Some older promotional videos may still be in the process of receiving updated captions or transcripts.

 

Feedback & Concierge Assistance


We welcome your feedback and are available to assist you personally if you encounter any barriers on our site. Please reach out to us through your preferred method:

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